Contact Us

How to get in touch with us for questions or feedback

Contact Us

Have questions, feedback, or need assistance? Here's how to get in touch with us.

Contact Form

The easiest way to reach us is through the contact form:

  1. Navigate to /contact-us
  2. Fill in your name and email address
  3. Select a subject category
  4. Write your message
  5. Click "Send Message"

What to Include

For the fastest response, please include:

  • A clear subject line
  • Detailed description of your question or issue
  • Any relevant screenshots or links
  • Your account email (if related to your account)

Response Time

We aim to respond to all messages within:

  • General inquiries: 24-48 hours
  • Technical issues: As soon as possible
  • Urgent matters: Same day if possible

Before Contacting Us

Check these resources first:

  • Help Center - Browse our guides and FAQs
  • FAQ Page - Common questions answered
  • Community Proposals - For feature suggestions
  • Feature Requests - For new functionality ideas

Types of Inquiries

  • General Questions - About the platform or community
  • Technical Support - Issues with the website
  • Account Help - Login problems, profile issues
  • Volunteer Inquiries - Questions about volunteering
  • Partnership Opportunities - Collaboration requests
  • Feedback - Suggestions and comments

Note: Please use a valid email address so we can respond to your message. Check your spam folder if you don't receive a reply.

Need more help?

Can't find what you're looking for? Contact us for assistance.